My Profile Information is Incorrect

Modified on Thu, Sep 14, 2023 at 10:36 AM

If you believe that any of the information in your profile is incorrect please contact your manager or submit a ticket for support. There are two options available for submitting support tickets. Instructions for both are given below.


How to Create a Ticket via the Helpdesk 


Step 1: From the Home page, click on the Submit a Ticket box.



Step 2: You will then be directed to the Submit a Ticket page. Please fill out the form with your email address, name, the subject of your inquiry, and a brief description of your issue. Once the form is complete, click the SUBMIT button. We will contact you at the email address provided.




How to Create a Ticket via the WorkforceOps Website


Step 1: In the upper right-hand corner is a HELP button. The icon is a blue circle with a white question mark.



Step 2: Click on the Help button and a pop up will appear on the right-hand side of your screen.



Step 3: Click on Contact Us. A pop-up will appear on the right hand side of your screen and you will be asked to fill out a form. Please include your name, email address, the subject of your inquiry, and a brief description of your issue. If you feel a screenshot would aid you in explaining your question or concern you may include one as well. Once the form is complete, click the SEND button.


We will contact you at the email address provided.



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